Cyber Security Incident Response Analyst I

About the role

The Cyber Security Incident Response Analyst I plays a crucial role in a high-performance team, responsible for detecting, identifying, mitigating, and responding to critical or urgent threat situations. This position is part of a team that partners with thousands of institutions to increase access to financial services and protect transactions for hundreds of millions of consumers and small businesses.

Responsibilities

• Performs basic detection and investigative analysis activities for a variety of digital devices, computers, storage media, servers, networks, and cloud-based services.
• Performs basic host and network forensics and malware analysis; investigates and responds to incidents; provides recommendations to improve company’s security posture.
• Escalates complex issues as needed.
• Tracks investigations and incidents through resolution.
• Uses data collected from a variety of cyber defense tools (e.g., IDS alerts, firewalls, network traffic logs) to analyze events that occur within their environments for the purposes of mitigating threats.
• Maintains awareness of current threat landscape, including adversary tactics, techniques, and procedures.
• Analyzes basic malware and large data sets to isolate trends and patterns; responds to alerts and provides recommendations to improve company’s security posture.
• Escalates complex issues as needed.
• Performs network/system/application/log intrusion detection analysis and trends.
• Performs basic analysis of potentially malicious activities and software.
• Maintains awareness of trends in security, regulatory, technology, and operational requirements.
• Creates procedural documentation and tools for automated analysis and correlation activities.
• Represents the Security Operations team at internal and external threat intelligence and cybersecurity forums.
• Performs on-call activities when required.
• Ensures the company's commitment to protect the integrity and confidentiality of systems and data.

Requirements

• Education and/or experience typically obtained through completion of a Bachelor’s degree or 2 year degree in Computer Science, Engineering, Math or Physical Science.
• Minimum 2 years of information security technology experience.
• Demonstrable analytical skills across various technologies.
• Basic understanding of Networking and security concepts.
• Familiarity with one of the following: Windows, Linux/Unix and Mac Operating Systems, and Cloud environment structures, analytical process of each, and knowledge on mitigation tactics.
• Ability to work within a team environment as well as independently.
• Effective communication skills to speak and write for all technology experience levels.
• Effective interpersonal skills, able to comfortably present to peers, coworkers, and customers.
• A propensity for continued development of skills though research and training.
• US Citizen or US National only.

Qualifications

• Additional related education, certifications and/or experience is beneficial.
• Working experience in cloud technology security.
• Familiarity with the incident response process.
• Experience utilizing Security Orchestration Automation Response (SOAR) tools.
• Experience in identifying, triaging, and escalating tickets based on severity and malicious activity.
• Experience in responding to malicious threats coming from various sources.

Benefits

• Healthcare Coverage – Competitive medical (PPO/HDHP), dental, and vision plans as well as company contributions to your Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses.
• 401(k) Retirement Plan – Featuring a 100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility.
• Paid Time Off – Flexible Time Off for Exempt (salaried) employees, as well as generous PTO for Non-Exempt (hourly) employees, plus 11 paid company holidays and a paid volunteer day.
• 12 weeks of Paid Parental Leave Maven Family Planning – provides support through your Parenting journey including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work.
• And SO much more!