Cyber Operate Senior Manager- Identity
About the role
This role leads the delivery, growth, and continuous improvement of large-scale Identity and Access Management (IAM) managed services engagements, owning delivery outcomes across the full IAM stack including Identity Governance and Administration (IGA), Privileged Access Management (PAM), Access Management (SSO/MFA), and Directory Services, while driving innovation, automation, account growth, and renewals for a large, complex client portfolio. As part of the Cyber Operate team, the Associate Vice President, Engineering Managed Services is responsible for end-to-end delivery of IAM managed services, owning service outcomes for blended onshore and offshore teams, serving as the primary delivery relationship owner for assigned accounts, driving service improvement through automation and tooling modernization, leading account expansion and renewals, and mentoring managers, leads, and engineers.