Cyber Manager - Technology Resilience

About the role

Tech Resilience Manager Lead complex resilience initiatives as a Manager, Technical Resilience, helping clients prepare for, respond to, and recover from disruption. In this role, you will drive the design and delivery of resilience strategies across business, technology, and operational environments while guiding teams and advising senior stakeholders on continuity, recovery, and risk priorities. This is an opportunity to shape large-scale transformation efforts, strengthen enterprise resilience capabilities, and deliver practical solutions in complex client settings. The Strategy, Growth, and Transformation team helps organizations address enterprise challenges through business-led, technology-enabled transformation. Professionals on this team work across strategy, risk, operations, and technology to help clients strengthen resilience, improve decision-making, and execute change in complex environments. The work is collaborative, fast-paced, and focused on delivering practical outcomes across industries.

Responsibilities

• Leading the assessment, design, and implementation of technical resilience, business continuity, and operational resilience programs
• Managing teams in the analysis of client processes, systems, dependencies, and risks to identify resilience gaps and define remediation plans
• Overseeing the development of recovery strategies, continuity plans, playbooks, and program documentation for critical business and technology functions
• Facilitating executive and stakeholder working sessions, exercises, and testing activities to evaluate readiness and improve response capabilities
• Managing project delivery, client communications, and team performance across multiple workstreams and priorities

Skills

• Ability to work independently and collaborate as part of a team
• Effective written and verbal communication skills
• Meticulous attention to detail and quality of work product
• Ability to build and sustain professional relationships
• Ability to lead projects or workstreams
• Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
• Strong interpersonal skills and professional demeanor
• Ability to meet deadlines
• Ability to mentor and provide clear guidance to others

Qualifications

• Bachelor's degree
• 6+ years of experience in business continuity, disaster recovery, operational resilience, technical resilience, cyber resilience, or risk program delivery
• 6+ years of experience assessing business processes, technology environments, and interdependencies to identify operational or recovery risks
• 6+ years of experience developing continuity plans, recovery strategies, procedures, or resilience program documentation
• Experience using one or more resilience, risk, or control frameworks such as ISO 22301, NIST, ITIL, or COBIT
• Ability to travel 50%, on average, based on the work you do and the clients and industries/sectors you serve

Pay

A reasonable estimate of the current range is $134,500 to $265,100.

Benefits

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.