Cyber Managed Services - SDC - Cyber Operations - Business Analyst - Exp Staff

About the role

The exceptional EY experience. It's yours to build.

EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.

Responsibilities

• Business Process Analysis: Document current business processes and workflows based on stakeholder interviews, documentation reviews, etc., identify improvement and optimization opportunities, and recommend changes and enhancements for future-state workflows.
• Project Documentation: Complete required documentation to requirements across project phases and categories. Complete specific recommended or optional documents as needed.
• Requirements Gathering: Plan and conduct stakeholder interviews, documenting requirements and user stories for in scope features, and analyze and prioritize requirements.
• Business Impact Analysis: Evaluate operational, financial, and process implications of proposed changes, identify risks and dependencies, and support data-driven decision making on business impacts.
• Continuous Improvement: Gather stakeholder and user feedback to assess solution effectiveness, identify opportunities for continuous improvement, and lead continuous improvement efforts.
• Data Analysis: As needed, analyze program health and performance data to identify trends and insights, create reports and dashboard using analyzed data, and validate data integrity and accuracy.
• Testing Support: Support system integration testing and user acceptance testing (UAT) activities by developing test scenarios, coordinating defect resolution, validating business requirements, and partnering with stakeholders to ensure successful solution deployment.

Requirements

• Bachelor’s degree in business, information systems, finance, analytics, or a related field preferred
• 2-5+ years of experience in business analysis, process improvement, or related role
• Experience gathering, documenting, and prioritizing business requirements
• Strong analytical, problem-solving, and communication skills
• Experience with process mapping and documentation tools; familiarity with Agile/Scrum and/or SDLC methodologies
• Proficiency in Excel or presentation/reporting tools and experience with PowerBI, SQL, Jira, or Visio preferred

Qualifications

• Bachelor’s degree in computer science, information technology, cybersecurity, or a related field preferred.
• 3-5 years of hands-on experience in infrastructure and security operations, with a focus on cloud platforms

Skills

• Intellectually curious with a genuine passion for business analytics
• Confidence in both presentation and technical abilities to grow into a leading expert

Benefits

At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams.

We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $61,200 to $100,500. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $73,100 to $113,500. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.

Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.

Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.