Cyber Identity - CIAM Engineering Manager

Our Deloitte Cyber team understands the unique challenges and opportunities businesses face in cybersecurity. Join our team to deliver powerful solutions that help our clients navigate the ever-changing threat landscape. Through powerful solutions and managed services that simplify complexity, we enable our clients to operate with resilience, grow with confidence, and proactively manage to secure success.

Work you'll do

• Lead the design and delivery of Customer Identity and Access Management (CIAM) solutions aligned to client digital, customer experience, and security objectives.
• Manage end-to-end CIAM engagements, including requirements gathering, solution design, development oversight, testing, deployment, and post-production support.
• Architect and implement CIAM capabilities across platforms such as Transmit Security, Ping, Okta, and ForgeRock, including registration, authentication, federation, multi-factor authentication, adaptive access, and customer profile management.
• Advise clients on balancing security, privacy, and user experience across digital channels and translate business needs into scalable CIAM architectures and implementation plans.
• Oversee delivery teams, manage quality and risks, and coordinate across business, product, engineering, and security stakeholders.
• Build senior client relationships, support pursuit and expansion efforts, and contribute to Deloitte's CIAM offerings, reusable assets, and alliance growth.
• Design, develop, and implement secure and scalable solutions to support Customer Identity and Access Management (CIAM) infrastructure.
• Troubleshoot and resolve access-related issues and incidents efficiently.
• Integrate Identity solutions such as Transmit Security, Ping Identity with diverse applications, directories, and identity sources.
• Foster close collaboration with application owners and teams to ensure seamless integration.
• Demonstrate a comprehensive understanding of advanced authentication protocols, including SAML, OAuth, and WS-Fed.
• Collaborate effectively with cross-functional teams to gather requirements, design, and implement appropriate, scalable IAM solutions.
• Document configurations, processes, and procedures for effective maintenance and future reference.
• Identify and resolve performance bottlenecks and system issues proactively.

Skills

• Ability to work independently and collaborate as part of a team
• Effective written and verbal communication skills
• Meticulous attention to detail and quality of work product
• Ability to build and sustain professional relationships
• Ability to lead projects or workstreams
• Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
• Strong interpersonal skills and professional demeanor
• Ability to meet deadlines
• Ability to mentor and provide clear guidance to others

The team

Enables trust and safety of online communications and digital products, protecting users, consumers, and patients from harm. Enables clients to provide consumer confidence in knowing with whom they are dealing and ensuring the integrity of access to data.

Qualifications

Required:

• BA/BS Degree in Computer Science, Cyber Security, Information Security, Engineering, Information Technology, Finance, Business, or relevant fields
• 7+ years of industry experience
• 7+ years of experience within Identity and Access Management
• 2+ years of hands-on experience with customization of Transmit Security and Ping Identity tools is a must
• Ability to travel 25-50%, on average, based on the work you do and the clients and industries/sectors you serve
• Limited immigration sponsorship may be available

Preferred:

• Previous Consulting or Big 4 Project Management experience
• Certifications such as: Ping Identity/Transmit Security certifications, CISSP, CISM, or CISA certification

Pay

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. A reasonable estimate of the current range is $134,500 to $265,100. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.