Cyber Defense Incident Responder

About the role

The Cyber & Investigative Services (CIS) Junior Incident Coordinator will exercise strong incident management techniques to coordinate security incident response to cybersecurity events or incidents stemming from suspected threats.

Responsibilities

• Coordinate response efforts to cyber incidents caused by external threats that may involve nontraditional working hours
• Serve as a liaison to different businesses and interface with fellow team members and colleagues on other security teams
• As-needed, manage relationships with business partners, management, vendors, and external parties
• Help lead small to medium sized projects as directed by leadership
• Be a champion for process and documentation. Develop and document processes to ensure consistent and scalable response operations, and ensure continuous improvement to the company’s incident response plan
• Create ready-to-go draft communications and ensure timely reports/updates to leadership during and after an event
• Own and manage the teams internal action playbooks and knowledgebase
• Must be willing to be on-call off hours in rotation with other team members (Required)

Requirements

• Resolution of security incidents by validating root cause and solutions
• Analyze findings in investigative matters, and develop fact-based reports
• Identify and articulate opportunities for improvement while helping drive lessons learned activities
• Demonstrate integrity and judgment within a professional environment
• Inquisitive approach to analysis and peer review
• Apply emotional intelligence and calm under pressure
• Balance work/personal priorities

Skills and Attributes

• Resolve security incidents by validating root cause and solutions
• Analyze findings in investigative matters, and develop fact-based reports
• Identify and articulate opportunities for improvement while helping drive lessons learned activities
• Demonstrate integrity and judgment within a professional environment
• Inquisitive approach to analysis and peer review
• Apply emotional intelligence and calm under pressure
• Balance work/personal priorities

What We Look For

• Demonstrate integrity in a professional environment
• Work independently
• Have a global mind-set for working with different cultures and backgrounds
• Knowledgeable in business industry standard security incident response process, procedures, and life-cycle
• Organizational skills and strong attention to detail
• Excellent teaming skills
• Excellent social, communication, and writing skills
• Excellent customer service skills required

What We Offer

• Coverage of medical and dental benefits
• Pension and 401(k) plans
• A wide range of paid time off options
• A flexible vacation policy
• Support for physical, financial, and emotional well-being