Cyber Defense Incident Responder

About the role

The Cyber & Investigative Services (CIS) Junior Incident Coordinator will exercise strong incident management techniques to coordinate security incident response to cybersecurity events or incidents stemming from suspected threats. Candidates for the role must have a strong comprehension of incident response plans and coordination of activities, work well with others, and have strong verbal and written communication skills. Including, a sense of diplomacy, ability to anticipate obstacles, and decision-making skills to handle the fast-paced world of incident management.

Responsibilities

• Coordinate response efforts to cyber incidents caused by external threats that may involve nontraditional working hours
• Serve as a liaison to different businesses and interface with fellow team members and colleagues on other security teams
• As-needed, manage relationships with business partners, management, vendors, and external parties
• Help lead small to medium sized projects as directed by leadership
• Be a champion for process and documentation. Develop and document processes to ensure consistent and scalable response operations, and ensure continuous improvement to the company’s incident response plan
• Create ready-to-go draft communications and ensure timely reports/updates to leadership during and after an event
• Own and manage the teams internal action playbooks and knowledgebase
• Must be willing to be on-call off hours in rotation with other team members (Required)

Requirements

Foundational skills in incident response, incident management, chain of custody, forensics, event analysis, and hands on cybersecurity skills are essential.

Skills and Attributes for Success

• Resolution of security incidents by validating root cause and solutions
• Analyze findings in investigative matters, and develop fact-based reports
• Identify and articulate opportunities for improvement while helping drive lessons learned activities
• Demonstrated integrity and judgment within a professional environment
• Inquisitive approach to analysis and peer review
• Application of emotional intelligence and calm under pressure
• Appropriate balancing of work/personal priorities

What We Look For

• Demonstrated integrity in a professional environment
• Ability to work independently
• Global mind-set for working with different cultures and backgrounds
• Knowledgeable in business industry standard security incident response process, procedures, and life-cycle
• Excellent organizational skills and strong attention to detail
• Excellent teaming skills
• Excellent social, communication, and writing skills
• Excellent customer service skills required

What We Offer

• Coverage of medical and dental benefits
• Pension and 401(k) plans
• A wide range of paid time off options