Cyber Communications Lead

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation.

About the role

This role is a hands-on, individual contributor opportunity within the NBCUniversal Cyber Security team, ideal for a creative, energetic marketing and communications generalist who thrives at the intersection of storytelling, technology, and execution. You will help translate NBCU’s cyber capabilities into clear, engaging campaigns that help employees and partners understand what tools exist, when to use them, and how they protect our business, content, and data. This role requires curiosity, creativity, operational discipline, and comfort learning new tools—including AI-enabled ones.

Responsibilities

• Campaign Strategy & Execution
  • Cyber Service Portfolio: Market cyber tools and services and clearly communicate how and when to engage them
  • Program Initiatives: Drive awareness and adoption of cyber initiatives impacting users and application teams
  • Leadership & Business Updates: Create executive-ready content for leadership briefings and team communications
• Marketing Operations & Automation
  • Manage and operate HubSpot campaigns, workflows, segmentation, and reporting to support cyber communications and training
  • Apply email marketing best practices to drive engagement, completion, and action
  • Analyze campaign performance and continuously optimize content and delivery
• Creative Development
  • Create compelling content across formats, including email, intranet, web, and training content
  • Develop visual storytelling, motion/video, and micro-learning assets
  • Experiment with new formats, channels, and tools (including AI) to improve reach and effectiveness
  • Maintain a consistent voice and strong visual quality aligned to NBCU brand standards
• Collaboration & Stakeholder Engagement
  • Partner with Information Security Officers, service owners, subject matter experts, and business communicators to ensure accuracy and relevance
  • Translate complex technical topics into simple, audience-appropriate messages
  • Proactively manage timelines, dependencies, and stakeholder expectations
• Content & Platform Management
  • Manage content across the Cyber intranet, training library, and communication workflows
  • Continuously evaluate and improve content structure, usability, and impact
• Vendors & Events
  • Coordinate with third-party vendors for creative, web, or analytics support as needed
  • Support and organize virtual and in-person cyber awareness and training events

Requirements

• Proven ability to translate complex technical concepts into clear, engaging communications
• Strong copywriting and copy-editing skills
• Expertise in email marketing best practices
• 3+ years of hands-on HubSpot experience, including campaign execution, automation, and reporting
• Strong PowerPoint skills with an eye for visual clarity and storytelling
• Excellent time management and ability to manage multiple campaigns simultaneously
• Comfortable driving clarity with stakeholders and escalating risks when needed

Qualifications

• Background as a MarComm generalist or “swiss army knife” who enjoys both strategy and execution
• Experience supporting IT, technology, or cybersecurity communications
• Familiarity with tools such as Vyond, Camtasia, PowerBI, PowerApps, SharePoint
• Curious, adaptable, and comfortable learning new tools and AI-enabled technologies
• Strong design sensibility and appreciation for quality, polish, and brand consistency
• Bachelor’s degree or equivalent practical experience

Schedule

This position has been designated as fully remote, meaning that the position is expected to contribute from a non-NBCUniversal worksite, most commonly an employee’s residence.

Pay

Salary range: $90,000 - $110,000 (bonus eligible)

Benefits

• Medical, dental, and vision insurance
• 401(k)
• Paid leave
• Tuition reimbursement
• A variety of other discounts and perks

Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website.