CXD ADMIN 1

Job Purpose

To provide administrative support as required by personnel working in the Cross Dock Operations Department.

Essential Duties and Responsibilities

• Check in all drivers.
• Print all pertinent paperwork for shipping.
• Cook with the dock and drivers what door they will be unloading or loading from.
• Ensure all paperwork is properly signed by the pickup driver.
• Close loads in the system.
• Cook with Customer Service Teams regarding special paperwork for certain orders such as: international, customers that prefer special BOL's etc.
• Enter customer orders and scan / index documents as required.
• Clearly understand goals, policies, and procedures of RJW.
• Communicate customer problems, leads, and inquiries to the appropriate personnel.
• Maintain confidentiality of company information.
• Recommend improvements and implement approved improvements.
• Update reports as required.
• Other tasks as assigned by supervisor or manager.

Qualifications

• Must be able to type at least 40 wpm.
• Maintain a high level of professionalism in all verbal and written communications.
• Organizational and scheduling skills.
• Ability to multitask.
• Computer abilities including word processing, spreadsheet, and ability to learn application software used by RJW.

Education and/or Experience Required

• A High School Diploma or General Education Diploma (GED) is preferred.
• 1 -- 2 years of clerical experience.
• Basic transportation, logistics and shipping experience.