Customs Trade Coordinator - S2

Job ID and location details available upon application.

About the Role

Responsible for coordination of the documentation required by US Customs and Government Agencies for entry of goods into the US on behalf of importers. This position is eligible for remote work and may be located anywhere within the U.S. excluding AK, HI, and U.S. territories. If you live within a 50-mile radius of a FedEx campus, you will be required to work on-site several times per week.

Responsibilities

• Provide impeccable customer service.
• Obtain correct classification of goods for customs release from database, SOPs, tariff book, internet, or Customs.
• Data entry and processing of various import-related documentation for submission to US Customs and may handle all Participating Government Agencies (PGAs).
• Maintain and keep current all shipment documentation in compliance with all record-keeping requirements.
• Adhere to all international importing and exporting regulations.
• Work closely with other internal staff, departments, FedEx operations, and customers to deliver a high level of service.
• Process agency brokerage shipments and may handle remote filings.
• Ensure all government and organizational policies are followed.
• Interact with customers, carriers, brokers, government agencies, internal staff, management, and internal departments.
• Perform other or additional duties as assigned.

Requirements

• High School Diploma or GED required.
• No industry experience required; minimum of 6 months’ work experience preferred.
• Data entry/keyboard experience required.
• Working knowledge of MS Office, Outlook, and office equipment (phone, fax, photocopier, printer, scanner).
• Excellent verbal and written communication skills.
• Strong organizational and interpersonal skills.
• Problem-solving skills and ability to handle high-volume, time-sensitive work.
• Ability to work independently with minimum supervision.
• Ability to use multiple systems and reference materials.

Schedule

Tuesday – Saturday, 1:00 PM – 9:30 PM Pacific Time (3:00 PM – 11:30 PM Eastern Time).

Pay

Typical starting rate: $24.91 per hour. The compensation range reflects the pay reasonably expected for this role across all potential locations and job levels. Actual starting pay is determined by experience, market level, pay at the location, and other job-related factors permitted by law.

Benefits

• Health, vision, and dental insurance.
• Retirement plans.
• Tuition reimbursement.
• Eligibility for additional pay, premiums, or bonus potential.