Customs Trade Coordinator - S2

About the role

Responsible for coordination of the documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers
Provide impeccable customer service
Obtain correct classification of goods for customs release from database, SOP’s, tariff book, internet or customs.
Data entry and processing of various import related documentation for submission to US Customs and may handle all PGA’s (participating Government Agencies)
Maintain and keep current all shipment documentation in compliance with all record keeping requirements.
Adhere to all international importing and exporting regulations.
Work closely with other internal staff, departments, other FedEx operations, and customers to deliver high level of service to customers.
Process agency brokerage shipments.
May handle remote filings
Ensure all government and organizational policies are followed.

Responsibilities

• Responsible for coordination of the documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers
• Provide impeccable customer service
• Obtain correct classification of goods for customs release from database, SOP’s, tariff book, internet or customs.
• Data entry and processing of various import related documentation for submission to US Customs and may handle all PGA’s (participating Government Agencies)
• Maintain and keep current all shipment documentation in compliance with all record keeping requirements.
• Adhere to all international importing and exporting regulations.
• Work closely with other internal staff, departments, other FedEx operations, and customers to deliver high level of service to customers.
• Process agency brokerage shipments.
• May handle remote filings
• Ensure all government and organizational policies are followed.

Requirements

• HS Diploma or GED required
• No industry experience required
• Minimum of 6 months work experience preferred
• Data entry/keyboard experience required
• Working knowledge of MS Office and email applications such as Outlook using multiple screens and windows
• Excellent communication skills, verbal and written
• Organizational Skills
• Inter-personal skills
• Problem solving skills
• Handle high volume of work
• Handle time sensitive work
• Able to work independently with minimum supervision
• Able to use multiple systems and reference material
• Interact with customers, carriers, brokers, government agencies, internal staff, management of all levels, internal departments

Qualifications

• Paid Training Provided
• Monday–Friday | 1:00 PM – 9:00 PM

Benefits

• Health, vision and dental insurance
• Retirement
• Tuition reimbursement

Skills

• Data entry/keyboard experience
• Excellent communication skills, verbal and written
• Organizational Skills
• Inter-personal skills
• Problem solving skills
• Handle high volume of work
• Handle time sensitive work
• Able to work independently with minimum supervision
• Able to use multiple systems and reference material
• Interact with customers, carriers, brokers, government agencies, internal staff, management of all levels, internal departments

Pay

• Typical starting rate: $19.00

Schedule

• Monday–Friday | 1:00 PM – 9:00 PM