Customs Brokerage Team - Manager

About GLOVIS America Inc. GLOVIS America, Inc. is a third-party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we are committed to delivering our customers' products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. Glovis America makes every effort to exceed standards by providing quality service to our customers and vendors of the automotive, freight forwarding, parts distribution, used car, and fuel industries. We cater logistics strategies and processes to our customers' needs by utilizing the latest information systems and advanced technologies. Summary The position will be responsible for managing in-house customs brokerage business of GLOVIS America. Responsibilities Customs brokerage operation Manages day to day customs brokerage activities nationally and be familiar with US customs clearance processRecruits, trains, motivates new employees to service existing business and develop new businessSet up and monitor KPIs for entry writersDevelop and implement Customs brokerage operational proceduresCollaborates with sales teams in writing Standard Operating Procedures for new clientsEvaluates overall performance, workload, and organization of all customs brokerage staff Develop and implement business plan Develop short/mid/long term business plans for customs brokerage operation and implement themDevelop and implement annual business plan of customs brokerage operationOversee budgets and financial data and use them to improve profitabilityAssist sales team to develop organizational goalsAssist sales team to Identify new business opportunities & new accounts to increase sales Manage existing, new, and prospective accounts Billing management Manage duty statements – daily and monthly – to US CustomsWork with entry writer and finance teams for AR/AP as needed Travel requirement: 5% domestic travel Compensation Range $94,413 - $105,630 Per Year (Subject to Compensation Study Upon Candidate Selection) Benefits Of Working At GLOVIS America Inc. Medical InsuranceVision InsuranceDental InsuranceHealth Care & Dependent Care Flexible Spending Accounts (FSA)Basic Life and AD&D as well as Short-Term & Long-Term DisabilityPaid Vacation, Holidays, and Sick leaveHospital and Critical Illness InsuranceWellness Program and Gym Reimbursement*401(k) with Generous MatchingReferral Bonuses*Auto Allowance*Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities*Discretionary Bonuses*Tuition Reimbursement*Benefits may vary by location. All benefits pursuant to Company policy Skills Broad Knowledge about CFR 19 (Code of Federal Regulation) is requiredAbility to multi-task and shift focus from item to item is requiredMust be able to work independently with little supervisionMust possess excellent time-management skills and critical-thinking abilityAbility to make advanced decisions, provide problem-solving resolutions are requiredProficient PC skills - Excel, Word, PowerPoint, Outlook, database management systemsExcellent verbal and written communication skills Education & Experience Required Qualifications HS Diploma/G.E.D.7-10 year of customs brokerage experience1-3 management/supervisory experience Preferred Qualifications Bachelor’s Degree10-15 years of customs brokerage experienceCustoms Broker License Glovis America, Inc. adheres to the equal employment opportunity guidelines set forth by federal, state, and local laws. The information requested on this form is sought in good faith and will not be used to discriminate against the applicant based on race, religion or creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic characteristics, marital status, sex or gender (which includes pregnancy, childbirth, or related circumstances), gender identity, gender expression, age, citizenship, sexual orientation, family care or medical leave status, military and veteran status, political affiliation, or any other characteristic protected by federal, state and local laws. Physical Requirements Ability to sit in front of a desk and/or in front of the computer for long periodsRepetitive use of hand/grasping product, writing, and typingStand/walkCarry/lift up to 20 pounds Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this job. Working and Environmental Conditions The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Typical office environment with low-level noise exposureThis position will be located in Duluth, GA Office will be relocating to Atlanta, GA (Buckhead area) in early fall. Glovis America, Inc. adheres to the equal employment opportunity guidelines set forth by federal, state, and local laws. The information requested on this form is sought in good faith and will not be used to discriminate against the applicant based on race, religion or creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic characteristics, marital status, sex or gender (which includes pregnancy, childbirth, or related circumstances), gender identity, gender expression, age, citizenship, sexual orientation, family care or medical leave status, military and veteran status, political affiliation, or any other characteristic protected by federal, state and local laws.