Customs Brokerage Supervisor

About SEKO

SEKO started in 1976 and operates globally, providing comprehensive Supply Chain Solutions including transportation, logistics, forwarding, and warehousing. With over 120 offices worldwide, SEKO offers global expertise across various industries, combined with local service.

Key Accountabilities

• Maintain full compliance with US Customs Brokerage Regulations for Section 321 and Type 86 Compliance in Air and Ocean
• Monitor and ensure team performance aligns with SEKO's compliance policy and department goals
• Provide clear instructions to team for timely and orderly file flow, including release, billing, and auditing
• Monitor problem files and implement corrective actions as needed in conjunction with bonded CFS
• Stay updated on all business and legislative changes related to Section 321
• Perform routine check-ins and ensure system compliance and compatibility
• Manage the brokerage department staff, including performance management, career development, and disciplinary action
• Aid in training direct reports on import procedures
• Monitor entry numbers and verify digits
• Uphold SEKO's Core Values and comply with SEKO's C-TPAT Security Profile
• Participate in developing a safe and healthy workplace
• Comply with safety and health instructions and adhere to safe work procedures
• Cooperate with management in fulfilling legislative obligations
• Perform other duties as assigned by management

Requirements

• Knowledge in US Customs and International trade, with a basic understanding of customs valuation, classification, compliance/audit, and trade programs
• Knowledge in USMCA, classification, value, marking, customs audits, compliance & opportunity reviews, first sale, disclosures, etc.
• Client service orientation, initiative, and responsiveness
• Team-oriented and comfortable in leadership or team leader roles

Education & Experience

• Complete working knowledge of all US Customs Compliance Rules and Regulations
• Knowledge of related trade legislation, rules, and regulations
• Experience in implementing compliance processes
• Experience with Cargowise1 preferred
• Excellent written and verbal communication skills
• Some working knowledge of Foreign Trade Zones, bonded warehouses, in-bond procedures
• Leadership and supervisory experience

Compensation And Benefits

Base salary range and benefits information for this position are being included in accordance with requirements of various state/local pay transparency legislation. Please note that base salaries may vary based on factors such as location, individual competencies, education/professional certifications, qualifications/experience, performance, and potential for revenue generation (Producer roles only).

Compensation: $70,000 - $90,000

Benefits

• Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account (IL only), Flexible Spending Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Accident, Critical Illness and hospital indemnity program, Life Insurance, AD&D, Wellbeing Program and Work/Life Resources (including Employee Assistance Program)
• Leave Benefits: Paid Holidays, Annual Paid Time Off (includes paid state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave)
• Retail Benefits: Contributory Savings Plan (401k)

SEKO Logistics is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.