Customs Brokerage Entry Specialist

Responsibilities

• Prepare, review, and process customs entry documentation for imported goods
• Enter shipment details and clearance information into the customs system
• Review commercial invoices, packing lists, bills of lading, and supporting documents
• Verify or research HTS/product codes when needed
• Handle FDA, PGA, and OGA requirements, including “May Proceed” release updates
• Monitor Customs, FDA, and other agency holds, exams, and release statuses
• Follow up on missing, incomplete, or inaccurate shipment information before filing
• Communicate with clients, carriers, steamship lines, and internal teams regarding clearance updates
• Issue hold/release instructions when shipments must be held for agency clearance
• Correct documentation, bill of lading, and entry-related issues quickly
• Track shipment release status and support timely cargo clearance
• Hand off cleared files to post-entry teams for final processing

Requirements

• 3+ years of customs brokerage, entry writing, or import clearance experience
• Experience processing high-volume customs entries, ideally 100+ entries per month
• Hands-on experience with FDA/PGA, OGA, ISF, HTS classification, and customs release processes
• Experience using CargoWise, QuestaWeb, ACE/ABI, or similar customs brokerage systems
• Strong attention to detail and ability to identify missing or inaccurate documents
• Comfortable working in a fast-paced onsite brokerage environment
• Proficient with Outlook, Word, and Excel
• Strong written and verbal communication skills