Customs Brokerage Agent

About the role

We are expanding our import services department in Buffalo, NY, focusing on our customs brokerage product. We are seeking candidates for various hours/shifts, including part-time and full-time opportunities.

Responsibilities

• Ensure a smooth and timely customs process flow
• Uphold accurate and timely data entry into our operational systems
• Track and trace customs entry filings
• Maintain accurate and timely client invoicing
• Understand and follow curated customer Standard Operating Procedures (SOP)
• Transfer customs declaration information from documents, or other sources, into the customs entry system to allow for the build of a valid customs declaration
• Assist with verification of customs declaration information and the submission of such to the customs authority
• Ensure compliance at all times to internal and external regulations

Qualifications

• Effective interpersonal skills
• Coachable, receptive to feedback
• Strong written and verbal communication
• Pro-active approach
• Strong organizational and computer skills
• Excellent computer skills (Microsoft office suite)
• Fluent in reading and writing in English

Additional Information

• Our Mission: Set the standard for excellence in global logistics and customer service, through total commitment to quality in people and services, with superior financial results.
• Culture: Feel a great sense of pride in our work, energy in what we do, and focus on building strong relationships with our customers. Leadership, teamwork, and trust are the prevailing winds that drive rewarding careers—and our great company—forward.
• Vision: Provide unlimited opportunity for our people to grow their knowledge, contribution, and compensation.

Pay

The hourly rate for this position is an estimated range that can be adjusted based on experience.

Schedule

We are looking to staff for a variety of hours/shifts, including part-time and full-time opportunities.