Customer Support Specialist / Cashier / Receptionist - F/T- Elkton Ford
About the role
The Hertrich Family of Dealerships is hiring a Full-Time Customer Support Specialist / Receptionist to support our busy dealership operations. If you enjoy working with people, handling calls, and being part of a fast-paced team, this is a great opportunity to build a long-term career with room for advancement.
Hertrich is a third-generation, family-owned dealership group with 24 dealerships, 15 collision centers, and 18 automotive brands. We proudly support 90+ local charities and are known for a culture built on integrity, accountability, and excellence.
Benefits
- Competitive wages
- Comprehensive medical, dental, life, and vision insurance for you and your family
- Short- and long-term disability plans
- Paid vacation, personal/sick days, and holidays
- 401(k) plan with employer match
- Employee purchase discounts
Responsibilities
- Answer and manage a multi-line phone system
- Greet and assist customers in a friendly, professional manner
- Process cash and credit card transactions accurately
- Handle service tickets, customer paperwork, and dealer transactions
- Perform general office duties (filing, data entry, organization)
- Support daily dealership operations as needed
Requirements
- Strong communication skills (phone and in-person)
- Professional, friendly, and customer-focused attitude
- Basic computer skills and ability to learn dealership systems
- Organized and detail-oriented
- Reliable with a strong work ethic
- Flexible schedule (including evenings and Saturdays)
- High School Diploma or GED required
Pay
Income ranges from $15 to $19+ per hour, based on skill.
Schedule
Full-time; flexible schedule including evenings and Saturdays.
Location: 1147 E. Pulaski Highway, Elkton, MD 21921. Contact: 302-648-JOBS (5627).