Customer Support Representative | Immediate Opening

Role Overview: We are seeking a Customer Service Representative responsible for assisting potential and current borrowers with loan inquiries, vehicle evaluations, loan management, and account communication. The role requires delivering honest, respectful service and ensuring compliance with company policies. Key Responsibilities Provide exceptional customer service both in person and via phoneExplain loan products, terms, and payment options clearlyEvaluate vehicles and process loan applicationsManage customer accounts and paymentsPerform data entry and keep accurate recordsMake courtesy reminder calls as neededEnsure adherence to company policies and legal regulations Qualifications & Skills High school diploma or equivalentPositive attitude, strong work ethic, and professionalismExcellent communication and organizational skillsPrevious customer service and data entry experience preferred but not requiredDependable, motivated, and integrity-drivenAbility to pass background screening Additional Information: The position offers full-time employment with competitive pay, paid holidays and vacation, on-the-job training, and career growth opportunities. Voluntary benefits are available after a probation period. The employer is committed to diversity and equal opportunity employment.