Customer Support Representative | Immediate Opening

Role Overview The Customer Service Representative is responsible for assisting customers with loan inquiries, evaluating vehicles, managing accounts, and processing payments. They ensure clear communication about loan products, terms, and payment options, while maintaining compliance with company policies and legal requirements. This role involves providing exceptional in-person and phone customer service, performing data entry, and making courtesy reminder calls to support customer account management. Key Responsibilities Deliver outstanding customer service both in person and via phoneExplain loan products, terms, and payment options professionallyEvaluate vehicles and process loan applicationsManage customer accounts and handle payments accuratelyPerform data entry and maintain precise recordsMake courtesy reminder calls as neededEnsure compliance with company policies and applicable laws Qualifications & Skills High school diploma or equivalentPositive attitude, strong work ethic, and dependableExcellent communication, organization, and detail-oriented skillsExperience in customer service or data entry preferred but not required Additional Details: The role offers full-time stability, competitive pay, paid holidays and vacation, on-the-job training, and career growth opportunities. Candidates must pass a background screening and represent the company with integrity and professionalism.