Customer Support Representative | Immediate Opening

Role Overview The Customer Service Representative is responsible for assisting potential and current customers with loan inquiries, vehicle evaluations, account management, and payments. They ensure clear communication about loan products, terms, and payment options, while maintaining compliance with company policies and legal requirements. Key Duties Provide exceptional in-person and phone customer serviceExplain loan products, terms, and payment options professionallyEvaluate vehicles and process loan applicationsManage customer accounts and paymentsPerform data entry and maintain accurate recordsMake courtesy reminder calls when neededEnsure compliance with company policies and applicable laws Qualifications & Skills High school diploma or equivalentPositive attitude, strong work ethic, and dependable natureExcellent communication, organization, and attention to detailPrevious customer service and data entry experience preferred but not required Additional Information This full-time role offers competitive pay, paid holidays and vacation, on-the-job training, and potential career growth. Team members should be motivated, honest, and professional, representing the company with integrity. Candidates must pass background screening and are valued for their reliability and professionalism. The position ensures a stable schedule with no Sunday work, fostering a long-term career opportunity.