Customer Support Representative | Immediate Opening

The Customer Service Representative role involves assisting potential and current borrowers with loan inquiries, evaluating vehicles, managing accounts, and processing payments. They provide clear information on loan products, terms, and payment options, ensuring compliance with company policies and applicable laws. Key responsibilities include delivering exceptional in-person and phone customer service, maintaining accurate records through data entry, making courtesy reminder calls, and evaluating vehicles for loan processing. Qualified candidates should have a positive attitude, strong communication skills, attention to detail, and organizational abilities. A high school diploma or equivalent is required; previous customer service or data entry experience is preferred but not mandatory. Ideal traits include motivation, honesty, dependability, and professionalism, with a focus on long-term career growth. Additional benefits include competitive pay, paid holidays and vacation, on-the-job training, and potential health benefits after initial employment period. Candidates must pass a background screening and demonstrate integrity and professionalism in representing the company within the community.