Customer Support Representative | Immediate Opening
RoShay Services · Ellsworth, WI · Yesterday
OTHRFull-time
About the role
The Customer Service Representative role involves assisting customers with loan inquiries, vehicle evaluations, managing accounts, and processing payments. They provide clear explanations of loan products, terms, and payment options, ensuring compliance with company policies and legal requirements.
Responsibilities
- Deliver exceptional in-person and phone service
- Maintain accurate records
- Make courtesy reminder calls
- Evaluate vehicles for loan applications
Requirements
- Full-time schedule with no Sunday work
- High school diploma or equivalent
- Strong communication, organization, and attention to detail
Qualifications
Prior customer service or data entry experience is preferred but not mandatory. Ideal candidates are motivated, honest, dependable, and professional.
Skills
- Customer service
- Data entry
- Communication
- Organization
- Attention to detail
Benefits
- Competitive pay
- Paid holidays and vacation
- Full-time stability
- On-the-job training
- Career growth opportunities
- Voluntary health benefits available after initial employment period
Other
Candidates must pass a background screening and demonstrate integrity and professionalism as they represent the company in the community.