Customer Support Representative | Immediate Opening

Role Overview The Customer Service Representative is responsible for assisting customers with loan inquiries, evaluating vehicles, managing accounts, and processing payments. They ensure clear communication about loan products, terms, and payment options, while maintaining compliance with company policies and legal requirements. Key Responsibilities Provide exceptional in-person and phone customer serviceExplain loan products, terms, and payment options professionallyEvaluate vehicles and process loan applicationsManage customer accounts and paymentsPerform data entry and maintain accurate recordsMake courtesy reminder calls as neededEnsure compliance with policies and applicable laws Qualifications & Skills High school diploma or equivalentPositive attitude, strong work ethic, and dependabilityExcellent communication, organization, and attention to detailPrevious customer service, computer, or data entry experience preferred but not required Additional Information This is a full-time, in-store position with a stable schedule, competitive pay, paid holidays, vacation, training, and opportunities for career growth. Candidates must pass a background screening and demonstrate integrity and professionalism. The role offers a long-term career opportunity within a company committed to customer service excellence.