Customer Support Representative | Immediate Opening

The Customer Service Representative role involves assisting potential and current borrowers with inquiries about loan products, vehicle evaluations, account management, and payments. They communicate clearly and professionally, explain loan terms, process applications, manage customer accounts, perform data entry, and make courtesy reminder calls while ensuring compliance with company policies and legal requirements. Key responsibilities include delivering exceptional in-person and phone service, evaluating vehicles, maintaining accurate records, and adhering to policies. The position offers competitive pay, paid holidays, vacation, on-the-job training, full-time stability, and career growth opportunities. Benefits such as medical, dental, and vision are available after a probation period. Ideal candidates possess a positive attitude, strong work ethic, excellent communication skills, and organizational abilities. A high school diploma or equivalent is required; prior customer service or computer experience is preferred but not mandatory. Personal qualities such as motivation, honesty, dependability, and professionalism are highly valued. Candidates must pass a background screening and demonstrate integrity in representing the company.