Jobs · Customer Service · Kentucky

Customer Support Representative

Sun Tan City · Elizabethtown, KY · 4 wk ago
On-siteCustomer Service$14/hrPart-time

Benefits/Perks

  • Pay: $14.00 PER HOUR
  • BONUSES, FREE TANNING & PRODUCT DISCOUNTS!
  • Daily Pay option!
  • Special deals for friends & family members too!
  • Free beverages every day and free lunch provided each Wednesday.
  • Relaxed dress code.
  • Motivation awards for years in service at 1,3,5,7,10,15, 20 years.
  • Advancement opportunities with on-the-job training.
  • Fun environment with contests and incentives for good performance.
  • Wellness-focused Facebook group- fun wellness challenges, games, and prizes!
  • Exclusive discounts at outside retailers.

Qualifications

  • Basic Computer skills and knowledge.
  • Provide excellent customer service by ensuring all your clients’ needs, both external and internal, are met and they are treated professionally.
  • Ability to properly engage with all clients by building good relationships and understanding and meeting their needs as a client.
  • Ability to make recommendations for products and services.
  • Ability to maintain the minimum sales requirements.
  • Ability to multi-task.
  • Maintain Cleanliness of work area.
  • Able to work cohesively with a team in an upbeat and fast-paced call-center environment while upholding all company policies and procedures.
  • Recognizes opportunities to offer enhanced services to clients.
  • Ensures all social media inquiries are responded to within department threshold timelines.
  • Ensures administrative duties are completed accurately and within department threshold timelines.
  • Provides ticket for every interaction.
  • All other duties as assigned.

Skills

  • Must have excellent customer service skills.
  • Basic experience with outlook, word, and excel is a plus.
  • Must have the ability to work in fast-paced environment.
  • Experience in customer service and resolution of escalated issues a plus but not required.
  • Strong verbal and written communication skills.
  • Able to adapt quickly to change.

Pay & Schedule

  • Pay: $14.00 PER HOUR
  • Daily Pay option!
  • Special deals for friends & family members too!

Benefits

  • Free beverages every day and free lunch provided each Wednesday.
  • Relaxed dress code.
  • Motivation awards for years in service at 1,3,5,7,10,15, 20 years.
  • Advancement opportunities with on-the-job training.
  • Fun environment with contests and incentives for good performance.
  • Wellness-focused Facebook group- fun wellness challenges, games, and prizes!
  • Exclusive discounts at outside retailers.

About the Role

Your Golden Ticket to a Sun-Kissed Career
Our salons are filled with enthusiastic, fun employees who are passionate about client service. Be a part of a positive working environment where you are truly a valued member of the team. Whether you are looking for a fun part-time job or a leadership position with room for growth, at Sun Tan City, you are in the right place.
Join Our Team
As a Sun Tan City employee, you'll help clients find their glow and grow their confidence! Whether it's for a special occasion or just for maintaining that everyday glow, you will educate clients on the best tanning and wellness options, so they will look and feel their best. And because we want to make sure you Shine, you will be able to enjoy our services for FREE!
FRAUDULENT HIRING SCHEMES ALERT
Glow Brands has been made aware of an increasing number of fraudulent hiring schemes currently operating via numerous online platforms. For more information on how to avoid hiring fraud, please visit our hiring fraud alert webpage for more information.

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