Customer Support Associate I

Role Overview: Responsible for delivering exceptional customer service and sales support by overseeing order-to-invoice processes, delivery schedules, and post-delivery issues. Key Responsibilities Manage order processing, invoicing, and delivery coordination to ensure smooth workflow.Address and resolve customer escalations, quality requests, returns, and related issues promptly.Coordinate with customers, sales teams, suppliers, and internal departments to troubleshoot and resolve problems.Maintain high service levels by ensuring timely communication and issue resolution. Qualifications & Skills Strong communication and interpersonal skills for effective coordination.Ability to manage multiple tasks and prioritize workload efficiently.Customer-focused mindset with problem-solving abilities.Experience in order processing, logistics, or customer service is preferred.