Customer Supply Chain Analyst - Hybrid

Come make the world and accelerate your success. It takes great people to achieve greatness—people with a sense of purpose and integrity, a relentless pursuit of excellence, and a commitment to making things better. Join our top-notch team of 60,000+ professionals globally who are making their mark on some of the world’s most beloved brands, including DEWALT, CRAFTSMAN, STANLEY, BLACK+DECKER, CUB CADET, and more.

About the role

As a Customer Supply Chain Analyst, you’ll be part of our Americas Supply Chain team as a hybrid employee (3 days at the office per week).

Responsibilities

• Maintain Customer Scorecards to achieve KPIs (OTIF, SL, Compliance).
• Maximize Order to Cash by progressing to “Down in a Day” Order Management and achieving weekly 95% Drop to Target cycle times.
• Create and document SOPs.
• Track and report Supply Chain Customer Compliance and develop processes and business models to mitigate compliance fines.

Requirements

• Solid computer proficiency (Microsoft Office, SAP, Excel, Business Warehouse).
• Effective communication skills, both written and verbal.
• Willingness to learn.
• Ability to analyze and problem-solve.
• Strong time management skills.
• BA/BS Degree in Supply Chain Management, Business Management, Operations Management, or related experience preferred.
• 3-5 years of Customer Operations or Supply Chain experience preferred.

Benefits

• Competitive salary and comprehensive benefits plan, including medical, dental, life, vision, wellness program, and disability coverage.
• 401(k) retirement plan with company match.
• Employee Stock Purchase Plan.
• Paid time off, including vacation, holidays, and personal days.
• Tuition reimbursement.
• Discounts on Stanley Black & Decker tools and other partner programs.
• Access to learning resources, including Lean Academy, Coursera®, and online university courses.
• Career growth opportunities across 20+ global brands.
• Diverse and inclusive culture with a focus on mutual respect and fun.
• Opportunities to give back through volunteerism, community engagement, and sustainable business practices.

Pay

The salary range for this position is $62,200 – $100,200 annually. The salary offered may vary based on job level, geographic location, job-related knowledge, skills, qualifications, experience, and local wage requirements. Eligible employees may receive annual merit increases and additional rewards as part of the total compensation package.

Schedule

Hybrid role requiring 3 days per week in the office.