Customer Success Specialist
BathWorks of Michigan · Grand Rapids, MI · 2 wk ago
On-siteCustomer Service$20/hrFull-time
What You’ll Do
- Speak with customers daily — answering questions, providing updates, and handling concerns with professionalism
- Keep projects on track by coordinating schedules and timelines
- Work closely with sales, operations, and installation teams to ensure smooth communication
- Stay organized by maintaining accurate notes and project details
What We’re Looking For
- Outgoing, people-first personality with excellent communication skills
- Comfortable making and receiving phone calls throughout the day
- Detail-oriented and organized — able to manage multiple customer projects at once
- A team player who enjoys collaborating to deliver a great customer experience
What We Offer
- Pay starting at $20/hour
- Full-time, consistent schedule (Tuesday-Saturday 10:00 - 6:30 PM)
- Health, dental, and vision insurance (BathWorks covers 65%)
- Paid time off and holidays
- Career growth opportunities in a rapidly expanding company