Customer Success Partner

About the role

As a Customer Success Partner at CreatorIQ, you will be the strategic advisor to a portfolio of high-value enterprise customers, helping them achieve meaningful outcomes through their influencer marketing programs. You’ll guide customers in aligning their goals with CreatorIQ’s platform capabilities, driving long-term adoption and program success. You’ll build trusted, multi-threaded relationships with key stakeholders—both virtually and in person—serving as a proactive partner throughout the customer lifecycle. Customer Success Partners are experts in our platform, fluent in influencer marketing strategy, and are passionate about delivering measurable business impact. You will be measured on gross retention, platform adoption, and customer health, as you lead your accounts through a value-driven, outcomes-focused journey.