Customer Success Manager - OEM
DomainTools · United States · 1 mo ago
RemoteRemoteCustomer ServiceFull-time
Key Responsibilities
- Technical Hand-off & Scoping
- Developer & Product Enablement
- Time-to-Value Acceleration
OEM Relationship & Ecosystem Management
- Multi-Threaded Alignment
- Joint Value & Roadmap Alignment
- Domain & API Expertise
Revenue, Consumption & Expansion
- Commercial Retention
- Consumption Growth
- Forecasting Accuracy
Technical Risk Mitigation & Partner Advocacy
- Integration & Usage Monitoring
- Technical Escalation Leadership
- Deprecation & Upgrade Management
Cross-Functional Leadership & Strategy
- Cross-Functional Alignment
- Commercial Alignment