Customer Success Manager - AI Trainer

About the role

We are looking for an existing Customer Success Manager to help train AI models. You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of each model. In this role, you will need to hold an expert level of expertise in writing, editing, and language use. Other related fields include applied skills in research and fact-checking.

Responsibilities

• Give AI chatbots tasks and evaluate their outputs
• Evaluate the quality produced by AI models for correctness and performance

Requirements

• Fluency in English (native or bilingual level)
• Detail-oriented
• Excellent command of grammar, style, and brand voice
• A current, in progress, or completed Bachelor’s degree is preferred but not required

Benefits

• You'll be able to choose which projects you want to work on and when
• Work on your own schedule, on your own computer, from the comfort of your own home

Pay

Projects are paid hourly starting at $25-$30+/hr, with bonus rates available on some projects. Payment is made via PayPal.

Only applicants in the United States will be considered for this role. This is an independent contractor position.