Customer Success Manager, Ads Solutions (Los Angeles)

For our client, we are seeking a Customer Success Manager, Ads Solutions (Los Angeles) to join the team of a leader in the Information Technology space. This role will own relationships with advertising partners and help shape how they are onboarded, supported, and set up for success on the company's advertising platform. You will partner closely with Sales and internal stakeholders to improve advertiser experience, expand adoption, and translate performance data into strategic recommendations. This is a highly cross-functional position that sits at the intersection of client management, campaign execution, and product feedback, with a strong focus on scalable growth and trusted partnerships. Location: Remote - US based candidates only, no visa sponsorship available Compensation: $110,000 – $130,000 annually Responsibilities Own relationships with a diverse portfolio of advertising partners Guide advertisers through onboarding and campaign launches Analyze campaign performance and provide actionable recommendations Identify opportunities for expanding partnerships and product adoption Collaborate with Sales and internal teams to enhance advertiser experience Surface feedback and insights to inform product improvements Help develop scalable processes to support advertising ecosystem growth Qualifications 5-10+ years in digital advertising or a related client-facing role Experience managing advertiser or agency relationships in adtech Ability to interpret performance data and generate strategic insights Proficiency in data querying, such as SQL, advanced Excel, or GSheet Strong communication skills with both technical and non-technical audiences Proactive in fast-paced environments with an ownership mentality Commitment to user trust and responsible growth Benefits Remote work option for candidates in Los Angeles Opportunity to shape advertiser experience on a leading platform Collaborative work environment with cross-functional teams Role at the intersection of strategy, relationship management, and execution Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.