Customer Success Director

Responsibilities

• Leading and managing a team of Customer Success Managers towards achieving results including excellent growth revenue and increasing member base, in all specified geographic territories.
• Coaching and assisting staff with questions and problems that may arise, keeping the Vice President regularly informed.
• Reporting marketplace trends, competitive intelligence, and new product ideas to increase revenue.
• Driving strategic planning that generates revenue growth for the company.
• Planning, organizing, implementing, and executing major strategic initiatives for the company.

Qualifications

• Bachelor’s degree preferred; High School/GED equivalent required.
• 7-10 Years Of Business-to-business Sales Experience Required.
• 2-5 years sales management experience preferred.
• Excellent verbal and written communication skills.
• Formal sales training (Sandler, SPIN Sales Training) preferred.

Pay

Expected total compensation of $117,000.00 - $125,000.00 with a base of $72,000.00 - $80,000.00.

Schedule

ASI currently has a hybrid work model. All employees, who live within a one hour commuting distance, are required to work onsite on Wednesdays.

Benefits

• Comprehensive benefits package including medical, dental, and vision coverage, available on day one of employment.
• Paid maternity and paternity/bonding leave (12 weeks paid for birthing/primary parent and 2 weeks paid for secondary parent).
• Free 24/7 access to Magellan Employee Assistance Program and Teladoc.
• 401(k) with company match.
• Paid holidays and paid time off (PTO).
• Office amenities with onsite café, Starbucks, free gym and classes, onsite daycare, creative space for areas such as our garden club, music room, craft and painting, and relaxation space.