Jobs · Management · New Jersey

Customer Success Coordinator

TEKsystems · Moorestown, NJ · 1 mo ago
On-siteManagement$30–$31.25/hrContract
We need to output HTML fragment with sections: headings

for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections where there is real specific content. Must not repeat job title as heading. Must not include Job ID etc. Must preserve all substantive info, remove boilerplate (cookie/navigation/legal/EEO/equal-opportunity/scam-warning, duplicated lines, application instructions). Also remove "Application Deadline" maybe considered application instruction? It's a date; but it's not a duty/requirement; it's metadata. The instruction says: "Do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

or drop it." Application deadline is minor metadata; could be folded into a short

or drop. Probably drop it. Also "Job Type & Location" maybe minor metadata; but location is given earlier in heading? The posting includes location in title line: "📍 Moorestown, NJ (100% On-Site)". We can keep location in a short

maybe. But we must not repeat job title as heading. We'll produce sections: About the role (maybe from description), Responsibilities (What You'll Do), Requirements/Qualifications/Skills (What We're Looking For), Benefits (Why Join Us? includes benefits), Pay (Competitive pay), Schedule? Not given explicitly; we have "Workplace Type: fully onsite". That's schedule? Not exactly schedule; maybe we can omit Schedule section because no explicit schedule like full-time/part-time hours. There's mention of "Long-Term Career Growth & Internal Advancement". Not schedule. So we omit Schedule. We need to preserve all substantive info: responsibilities list, requirements list, benefits list, pay range, location, job type (Contract to Hire), maybe note about not a sales role. Also mention "Long-Term Career Growth & Internal Advancement". Also mention "Competitive pay: $30.00 - $31.25/hr" and later "Pay And Benefits The pay range for this position is $26.50 - $31.25/hr." There's a discrepancy: earlier says $30-$31.25, later says $26.50-$31.25. We must preserve ALL substantive information; do not invent or summarize away detail. So we need to include both statements? They are both about pay. We could combine but must preserve both. Could include both as separate sentences. However we must avoid filler like "commensurate with experience". Not present. We need to remove duplicated lines: there is duplicate "About TEKsystems" sections repeated twice; we should keep only one instance? The instruction: remove duplicated lines. So we should keep only one copy of the About TEKsystems description. Also the equal opportunity employer statements repeated; remove duplicates. We need to remove boilerplate: EEO, equal-opportunity, scam-warning, etc. Also remove "Application Deadline", "About TEKsystems" maybe considered boilerplate? It's company description; could be considered substantive? It's about the company; maybe we can keep a short summary? The instruction: "Prefer a few substantive sections over many thin ones." The company description may be considered not essential to the job; but it's substantive info about employer. Could keep as a short paragraph under maybe "About the company". But we don't have a heading for About the company; we could put under "About the role"? Not ideal. Perhaps we can drop it as it's not directly about the role. The instruction says preserve ALL substantive information; does company description count as substantive? It's about the employer, not the role. Might be considered boilerplate but it's descriptive. However many job postings include it; but the instruction didn't explicitly say to remove company description. It said remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. Company description is not those. So we should keep it, but maybe condense to avoid duplication. There's two copies; we keep one. Also need to remove "Use of Artificial Intelligence (AI)" etc. That's legal/boilerplate; remove. Also remove "San Francisco Fair Chance Ordinance", "Massachusetts Lie Detector", etc. Those are legal boilerplate; remove. Also remove "If eligible, the benefits available for this temporary role may include the following:" then list benefits. That's part of Benefits section; we keep benefits list. Also need to remove "Job Type & Location" maybe minor metadata; we can incorporate location and job type into a short paragraph. Let's extract substantive content: - Role: Customer Success Coordinator (Client Onboarding & Support) - Location: Moorestown, NJ (100% On-Site) - Job Type: Contract to Hire - Pay: $30.00 - $31.25/hr (also later $26.50 - $31.25/hr) We'll include both statements. - Long-Term Career Growth & Internal Advancement (mentioned in heading) - Responsibilities (What You'll Do): - Manage the onboarding and implementation process for new business clients - Coordinate timelines, documentation, and customer communications - Serve as a primary point of contact for client questions and support needs - Support contract renewals and ongoing account maintenance - Partner with internal departments to resolve issues and ensure client satisfaction - Maintain accurate records within CRM and internal systems - Deliver professional support through both phone and email communication - What We're Looking For: - Experience in B2B customer service, account management, client services, customer success, or sales support - Strong communication and relationship-building skills - Excellent organizational and multitasking abilities - Ability to problem-solve and manage multiple priorities effectively - Experience with Microsoft Office, CRM systems, and data entry - Reliable, professional, and interested in long-term career growth - Why Join Us? (Benefits and culture): - Competitive pay: $30.00 - $31.25/hr (again) - Strong promote-from-within culture - Comprehensive onboarding and training program - Collaborative, close-knit team environment - Annual merit increases and performance-based growth opportunities - Excellent benefits upon permanent hire - Stable organization with strong employee retention - Benefits list (under Pay And Benefits): - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) - Workplace Type: fully onsite in Moorestown, NJ. - About TEKsystems (company description) (we need to keep one copy, remove duplicates and legal bits). The description includes: "We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company." Then second copy similar. We'll keep a concise version. We must not include headings with filler. So we will produce sections:

About the role

maybe containing a short paragraph summarizing role: Customer Success Coordinator (Client Onboarding & Support) – Contract to Hire, Moorestown, NJ (100% on-site). Focus on onboarding, implementation, account management, not a sales role.

Responsibilities

with
  • list.

    Requirements

    (or Qualifications/Skills). Could combine Requirements and Skills into one section? The instruction says use headings for those categories if they have content. We have both requirements and skills; we could make a single section "Requirements and Skills" but heading must be one of the allowed: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We could split into Requirements and Skills. But we might prefer fewer sections. Let's make Requirements (includes experience, skills) and maybe Skills separate? But we have both experience and skills; we could put experience under Requirements and skills under Skills. However the list includes both experience and skills; we could split: Requirements: Experience in B2B customer service..., Reliable, professional..., etc. Skills: Strong communication..., Excellent organizational..., Ability to problem-solve..., Experience with Microsoft Office..., etc. That seems reasonable.

    Benefits

    with list.

    Pay

    with pay range statements (maybe both). Could combine: "The pay range for this position is $30.00 - $31.25/hr (with offers ranging from $26.50 - $31.25/hr based on qualifications, etc.)" But we must preserve both statements; we can include both as separate sentences. We should not include Schedule section. We also need to include location and job type maybe in About the role paragraph. We must not include duplicated lines: ensure we only have one TEKsystems description. We must not include application instructions: remove "Application Deadline", "Job Type & Location" maybe we incorporated. We must not include legal boilerplate: remove EEO, equal opportunity, AI, SF ordinance, Massachusetts lie detector, etc. We must not include navigation etc. Now produce HTML fragment. Let's craft:

    About the role

    Customer Success Coordinator (Client Onboarding & Support) – Contract to Hire position located in Moorestown, NJ (100% on‑site). This role focuses on managing client onboarding, implementation, and ongoing account management, partnering with clients and internal teams to ensure a seamless experience from setup through support and renewals. It is not a sales position.

    Responsibilities

    • Manage the onboarding and implementation process for new business clients
    • Coordinate timelines, documentation, and customer communications
    • Serve as a primary point of contact for client questions and support needs
    • Support contract renewals and ongoing account maintenance
    • Partner with internal departments to resolve issues and ensure client satisfaction
    • Maintain accurate records within CRM and internal systems
    • Deliver professional support through both phone and email communication

    Requirements

    • Experience in B2B customer service, account management, client services, customer success, or sales support
    • Reliable, professional, and interested in long‑term career growth

    Skills

    • Strong communication and relationship‑building skills
    • Excellent organizational and multitasking abilities
    • Ability to problem‑solve and manage multiple priorities effectively
    • Experience with Microsoft Office, CRM systems, and data entry

    Benefits

    • Medical, dental & vision
    • Critical Illness, Accident, and Hospital
    • 401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
    • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
    • Short and long‑term disability

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