Customer Success Associate Client Director Princeton, NJ based
About the role
This role is based in Princeton, NJ, with a hybrid 1-2 week travel schedule. The position is open as an Associate Client Director.
Responsibilities
- Leading commercial strategy and sales of NielsenIQ's solutions as part of client contract renewals or RFPs
- Developing commercial elements of joint business plan
- Developing NIQ account plan & sales strategy
- Achieving sales and strategic objectives
- Building meaningful client relationships with client stakeholders and teams
- Representing voice of customer to internal product development, product marketing, communications, and delivery teams
- Uncovering and disseminating retailer, manufacturer, and competitive intelligence
- Recognizing potential revenue opportunities with customers and partnering with Sales Leaders to enable them to achieve sales goals
- Working collaboratively with internal partners to ensure work is connected to customer business objectives, delivered on-time, and focused on outcome
Qualifications
- A passionate, detailed-oriented team player with a deep sense of urgency and accountability to deliver against targets
- An excellent people leader with the ability to support, mentor, and inspire creative solutions
- The ability to effectively tell a story that captures the audience, regardless of what level, and brings them along your journey
- The ability to work collaboratively, as part of a team, within a dynamic and challenging environment while maintaining high standards
- Experience in working with complex client relationships and client issue resolution
- 4-7 years relevant experience with research techniques & solutions in the related industries of Consumer-Packaged Goods, Consulting, Information, Sales, Analytics or similar
- Effective in senior level communications, influencing & negotiation
- Strong analytical aptitude and proficiency in presenting analysis and insights
- Polished, persuasive communication and presentation skills
- Mission-driven and passionate about serving a purpose
- Excellent awareness of market conditions and client business environment
- Demonstrated record of creating strong client relationships and driving value
- Strong project and team management skills
- Strong proficiency in Microsoft Office software
- Bachelor's degree required
Benefits
Flexible working environment
Health insurance
Parental leave
Life assurance
Additional Information
Our Benefits
- Flexible working environment
- Health insurance
- Parental leave
- Life assurance
About NIQ
NIQ, the world's leading consumer intelligence company, reveals new pathways to growth for retailers and consumer goods manufacturers. With operations in more than 100 countries, NIQ delivers the most complete and clear understanding of consumer buying behavior through an advanced business intelligence platform with integrated predictive analytics. NIQ delivers the Full View.
About NIQ
NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us.
Our Commitment to Diversity, Equity, and Inclusion
NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us.
Contact Information
If you have any questions, please contact us at [Contact Information].