Customer Specialist - Northlands Papanui Advice Centre - Part Time

About the role

We have an awesome opportunity for a Customer Specialist star to join the friendly team within our Advice Centre based in Northlands Papanui. As a Customer Specialist, you will be dealing with a broad range of banking queries and requests from Customers. ASB offers innovative online offerings and you will help support and educate our customers on the various banking solutions and options available to them. This is a part time position, working 8 hours per week on Saturdays. You will be busy serving customers each day via a number of channels, while also maintaining the branch operations.

Responsibilities

• Deal with a broad range of banking queries and requests from customers
• Support and educate customers on digital and self-service banking solutions
• Serve customers via multiple channels
• Maintain branch operations

Requirements

• Build relationships
• Learn fast and respond quickly
• Passion for providing memorable customer experiences
• Ability to educate customers on digital and self-service channels
• Confidence in learning offerings and asking the right questions
• Tailor personalized solutions for customers

Benefits

• Career progression opportunities across multiple teams and locations
• Fun and supportive team environment
• Diverse and inclusive workplace
• Exclusive staff banking benefits
• Health, Life and Income Protection Insurance
• Strong professional development opportunities
• Dynamic and diverse team

Schedule

Part-time, 8 hours per week on Saturdays.

Pay

Competitive market salary.