Jobs · OTHR · Oklahoma

Customer Solutions Rep

Pioneer Telephone · Newcastle, OK · 2 wk ago
OTHRFull-time

About The Role

Do you love helping people and thrive on technology? Join our team! We're looking for a customer-obsessed professional with a technical aptitude and a consultative sales approach to guide residential and business customers from the first conversation to ongoing success.

What You'll Do

  • From face-to-face and phone interactions, own the customer experience end-to-end-from account and billing questions to recommending right-fit solutions.
  • Assist customers with basic technical concerns and troubleshoot confidently.
  • Listen deeply, follow through proactively, and close with integrity.
  • Collaborate with cross-functional teams to ensure every interaction is positive and memorable.

What We're Looking For

  • Technical aptitude and ability to learn quickly.
  • Consultative sales approach with a focus on delivering real value.
  • Excellent communication and problem-solving skills.
  • Passion for measurable results and continuous learning.

Why You'll Love This Role

  • Opportunity to build long-term customer relationships.
  • Work with a company that values service excellence as much as smart selling.
  • Grow your career in a dynamic, customer-focused environment.

Minimum Requirements

  • High school diploma or equivalent.
  • Three months of related experience and/or training with a focus in technology preferred.
  • Must maintain a good driving record and a valid driver license.

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