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Jobs · Management · North Carolina

Customer Service Warehouse Associate 69

Ewing Outdoor Supply · Apex, NC · 1 wk ago
On-siteManagement$20/hrFull-time

Location: Branch #69, 1700A North Salem St., Apex, NC

About the role

Ewing Outdoor Supply is a fourth-generation, family-owned wholesale landscape, irrigation, and outdoor supply company looking for dependable, customer-focused team members to join our operations team. This role provides a variety of activities—including customer service, warehouse operations, inventory support, local deliveries, and sales assistance—making it ideal for someone who enjoys being active, working both indoors and outdoors, and being part of a fast-paced, team-oriented environment. We provide world-class training to set you up for success from day one.

Responsibilities

  • Customer Service & Sales
    • Greet customers, answer calls, field questions, and build customer relationships.
    • Support customers in selecting landscape materials, outdoor supplies, and irrigation product recommendations.
  • Warehouse & Yard Operations
    • Pull, stage, and load customer orders, including stone, soil, mulch, and hardscape materials.
    • Maintain a clean, organized, well-stocked, and welcoming warehouse and yard, while following all equipment and material-handling safety standards.
  • Inventory Management
    • Receive and stock deliveries and transfers.
    • Assist with cycle counts and inventory accuracy checks.
  • Delivery and Transportation
    • Load and unload materials using company delivery vehicles while following all safety protocols.
    • Safely deliver customer materials in company delivery vehicles to local job sites, while providing world-class customer service upon arrival.

Requirements

  • Valid driver's license and clean driving record.
  • Ability to lift 50-75 lbs regularly.
  • Comfortable working indoors and outdoors.
  • Strong work ethic and reliability.
  • Basic math and communication skills.
  • An eagerness to work as a team and deliver world-class customer service.
  • Must be comfortable working most of your shift on your feet and performing repetitive physical tasks, such as stooping, squatting, and lifting items above your head.
  • Must be comfortable operating and making deliveries on a daily route in an Isuzu NRR 650 or similar commercial vehicle.
  • Customer orientation and ability to adapt/respond to different types of characters.
  • Ability to multi-task, prioritize, and manage time effectively.
  • Be able to lift 50-70 pounds.
  • Excellent communication skills, capable of building trusting relationships.
  • Ability to perform in fast-paced environments.
  • Excellent organizational and time management skills.
  • Good driving record with no traffic violations.

Preferred Qualifications

  • Warehouse associate experience.
  • Delivery driver experience.
  • Forklift Certification.
  • Knowledge of irrigation, plumbing, or landscape materials.
  • Bilingual (Spanish & English).
  • Proven work experience as a Customer Service Associate, Sales Associate, or similar role.
  • Knowledge of inventory stocking procedures.
  • Ability to operate forklifts and tractors in a variety of weather and traffic conditions (willing to train the right candidate).

Benefits

  • Health Care Plan (Medical, Dental & Vision).
  • Retirement Plan (401k, IRA).
  • Life Insurance (Basic, Voluntary & AD&D).
  • Paid Time Off (Vacation, Sick & Public Holidays).
  • Family Leave (Maternity, Paternity).
  • Short Term & Long Term Disability.
  • Training & Development.
  • Wellness Resources.
  • Profit Sharing.

We offer the 4 C's that make your job a career: Career Development, Compensation (competitive market wages, great benefits, PTO & bonus potential), Culture (family-owned with a fun work environment), and Care (support for all employees).

Pay

$20.00 per hour (DOE).

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