Customer Service Technician I

About the role

Join Frontier Communications and be part of a dynamic team dedicated to providing high-quality internet, TV, and phone services to customers across the country. Our company is committed to innovation, customer satisfaction, and community involvement.

Responsibilities

• Visit residential and small business customers to sell and install our products and services.
• Provide excellent customer service and resolve issues promptly.
• Manage customer relationships and ensure customer satisfaction.
• Adhere to company policies and procedures.

Requirements

• High school diploma or equivalent.
• Valid driver’s license and reliable transportation.
• Ability to work flexible hours including evenings and weekends.
• Strong communication skills.

Qualifications

• Experience in sales or customer service preferred.
• Passion for technology and customer satisfaction.

Skills

• Excellent interpersonal and communication skills.
• Ability to work independently and as part of a team.
• Proficient in using CRM systems.

Benefits

• Competitive compensation package.
• Vacation, sick leave, and holiday pay.
• Paid training and development opportunities.
• Health insurance options.

Pay

Compensation is commensurate with experience.

Schedule

Flexible schedule with evening and weekend availability.