Customer Service-Technician

We need to output HTML fragment with sections for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title. Must not include Job ID etc. Must preserve all substantive info, not invent or summarize away detail. Remove boilerplate: EEO, legal, etc. Also remove duplicated lines, navigation, cookie, etc. Also remove application instructions. The posting includes sections: About The Role (description), What You'll Do (list of duties), Do You Have? (list of requirements/qualifications), Even Better (preferred qualifications), Qualifications - Minimum Requirements (detailed list), Benefits (list), Pay (mention: Actual base pay will depend... but not specific numbers; we should not create Pay section unless posting actually states them. It says "Actual base pay for this job will depend on the candidate's primary work location and other factors, such as relevant skills and experience." That's not a specific pay amount; it's vague. According to rule: never create Pay/Schedule/Benefits sections unless the posting actually states them. Benefits we have specific list, so include Benefits. Pay: we have only vague statement, not specific numbers or range. Should we include Pay? The rule says: never create Pay/Schedule/Benefits sections unless the posting actually states them. It does state that pay depends on location etc. That's still stating something about pay, but not a specific amount. However the instruction says: "never emit a heading followed by filler/placeholder text (e.g. 'commensurate with experience', 'not specified', 'N/A', 'varies', 'TBD')". The phrase "Actual base pay for this job will depend on the candidate's primary work location and other factors, such as relevant skills and experience." is similar to "commensurate with experience" or "varies". So we should NOT include a Pay section. Schedule: not mentioned. So omit Schedule. We need sections: About the role (maybe we can use About The Role heading). Responsibilities (What You'll Do). Requirements (maybe combine Do You Have? and Qualifications - Minimum Requirements? But we need to follow headings list: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We can map content accordingly. We have: - About the role: description paragraph about Customer Service Technicians vital team members etc. - Responsibilities: What You'll Do list (install/repair, train/work with tools, recommend products, work in buried/aerial plant, operate vehicle, work inside/outside, complete safety training, report to Manager). - Requirements: Do You Have? list (basic tech/math skills, valid driver's license, color distinction, ability to use equipment with max load 275lbs, lift up to 50lbs, work aloft, complete safety training, work assigned schedules/extended hours including day/evening/weekend/holiday, respond to after hour callouts, HS degree or GED). Also maybe include physical tasks etc from Qualifications - Minimum Requirements? That seems more like requirements/qualifications. We could put those under Requirements or Qualifications. The headings list includes both Requirements and Qualifications; we need to decide what goes where. Typically Requirements are mandatory, Qualifications may be preferred or additional. But we have both "Do You Have?" (mandatory) and "Even Better" (preferred) and "Qualifications - Minimum Requirements" (detailed). We could treat "Do You Have?" as Requirements, "Even Better" as Skills or Qualifications, and "Qualifications - Minimum Requirements" as Qualifications (maybe more detailed). However we must not create thin sections; we need substantive content. We could combine all mandatory into Requirements, and preferred into Qualifications/Skills. But we have also a separate "Qualifications - Minimum Requirements" which is very detailed physical demands etc. That seems like qualifications (maybe required). Could treat that as Qualifications. We also have "Even Better" which includes customer service/sale experience, certifications, two-year technical degree. Those could be Skills. Thus: - About the role: paragraph. - Responsibilities: list of duties. - Requirements: list from Do You Have? (basic tech/math skills, driver's license, color distinction, equipment load, lift 50lbs, work aloft, complete safety training, work assigned schedules/extended hours, after hour callouts, HS degree/GED). Also maybe include "Ability to successfully complete required safety training." Already there. - Qualifications: list from Qualifications - Minimum Requirements (the detailed physical demands table). We need to preserve all substantive info; we can't invent or summarize away detail. We need to output the content as is, but we can format as

• items. The table is quite verbose; we need to convert each line into list items. Must preserve all info. We'll need to extract each bullet: Education: High School Diploma or equivalent; Certification/License: Must maintain a valid driver’s license and a safe driving record.; Compliance with Weight Restrictions/Safe Load Limits for Equipment and Ladders; Physical Tasks– Standing Continuously: 67-100% | Walking Continuously: 67 – 100% | Sitting Occasionally: 0-33%; Driving- Car: Occasionally: 0-33% | Van: Continuously: 67-100% | CMV: Occasionally: 0-33% | Climbing: Continuously: 67-100% | Bending: Continuously: 67-100% | Crouching: Continuously: 67-100%| Pushing-Pulling: Continuously: 67-100% |Carrying: Continuously: 67-100% | Reaching Above Head: Continuously: 67-100% | Lifting-Lowering >1-15 lbs.: Continuously: 67-100% | >15-30 lbs.: Continuously: 67-100% | >30+ lbs.: Continuously: 67-100% Repetitive Hand Action: >Medium Dexterity: Continuously: 67-100% | >Fine Manipulating: Continuously: 67-100% |Operate Foot Control: Occasionally: 0-33% Audio Visual Needs- Hearing: Continuously: 67-100%| Near Vision: Continuously: 67-100%| Far Vision: Continuously: 67-100% |Peripheral Vision: Continuously: 67-100% | Depth Perception: Occasionally: 0-33% | Color Discrimination: 34 – 66% Exposures to: Cold: Frequently: 34-66%, Heat: Frequently: 34-66%, Dampness: Occasionally: 0-33%, Heights: Occasionally: 0-33%, Vibration: Occasionally: 0-33%, Skin Irritants: Occasionally: 0-33%, Lung Irritants: Dust: Occasionally: 0-33%, Fumes/Gases: Occasionally: 0-33% Equipment Used in Job Performance/Working Environment: Test Equipment, Ladders, Climbing Hooks, Hand and Power Tools, Van Types of Driver’s License Required: Driver’s License We need to preserve all that. Could break into separate list items for each major category: Education, Certification/License, Compliance with Weight Restrictions, Physical Tasks (then subitems), Driving, etc. But we must not lose detail. We'll produce list items each containing the full sentence as in the source. Might be okay. - Skills: Even Better list: Customer service or sale experience. Certifications or training directly related to the position. Two-year technical degree in computers or electronics, or the equivalent in work experience. - Benefits: list: Medical, Dental, Vision Insurance Plans; 401K Plan; Health & Flexible Savings Account; Life and AD&D, Spousal Life, Child Life Insurance Plans; Educational Assistance Plan. We must not include EEO boilerplate etc. We must not include navigation, cookie, legal, etc. We must not repeat job title. We must not include Job ID etc. We must not include application instructions. We must not include the "Notice to Non-U.S. Citizens" etc (that's legal/boilerplate). Remove. We must not include "Notice to Applicants" etc. We must not include "Actual base pay..." (we decided not to include Pay section). So we omit that sentence. We must not include "Offers of employment extended..." etc. Thus final HTML:

  About the role

  Uniti’s team of Customer Service Technicians are vital team members who represent our leading telecommunications brand that connects homeowners, small business, enterprise, and carrier partners across the United States. Our team of Customer Service Technicians care about technology and connecting customers to products they value. Through providing technical expertise and customer support, our Customer Service Technicians create meaningful connections with customers that create long-term relationships.

  Responsibilities

  • Install and repair residential and business communications services including telephone, internet, and video.
  • Train and work with tools and test equipment to provide service of multiple different technologies and network designs.
  • Recommend products and services that resolve their communications needs.
  • Work in both buried and aerial plant requiring pole climbing and ladder skills.
  • Safely operate and maintain clean and organized company service vehicle.
  • Work in both inside and outside environments.
  • Complete necessary safety training and follow safety standards and regulations.
  • You will report to the Manager of Local Operations.

  Requirements

  • Basic technology and math skills
  • Valid driver’s license and safe driving record
  • Ability to distinguish colors in use of color‑coded cable
  • Ability to use equipment with maximum load capacity of 275 lbs
  • Ability to lift up to 50 lbs, capable of working aloft
  • Ability to successfully complete required safety training
  • Ability to work assigned schedules and extended hours including day, evening, weekend, and holiday hours
  • Ability to respond to after hour callouts
  • High School Degree or GED equivalent

  Qualifications

  • Education: High School Diploma or equivalent
  • Certification/License: Must maintain a valid driver’s license and a safe driving record.
  • Compliance with Weight Restrictions/Safe Load Limits for Equipment and Ladders
  • Physical Tasks – Standing Continuously: 67-100% | Walking Continuously: 67 – 100% | Sitting Occasionally: 0-33%
  • Driving – Car: Occasionally: 0-33% | Van: Continuously: 67-100% | CMV: Occasionally: 0-33% | Climbing: Continuously: 67-100% | Bending: Continuously: 67-100% | Crouching: Continuously: 67-100% | Pushing-Pulling: Continuously: 67-100% | Carrying: Continuously: 67-100% | Reaching Above Head: Continuously: 67-100% | Lifting-Lowering >1-15 lbs.: Continuously: 67-100% | >15-30 lbs.: Continuously: 67-100% | >30+ lbs.: Continuously: 67-100%