Customer Service Technician

About the role

Performs various tasks associated with the bagging, palletizing, batching, mixing, sampling, testing, loading rail, and the operation of feeding, weighing, bulk loading/transporting cement products, and providing customer service.

Responsibilities

• Operates and monitors bagging and palletizing stations, loads outgoing trucks, load and unload rail cars, unloads incoming raw materials, and prepares/tests product and raw material samples.
• Operates forklift, small loader, rail car mover, sweeper, and other light industrial equipment.
• Verifies accuracy of paperwork for incoming/outgoing shipments.
• Records accurate information and statistics associated with all work performed. Makes operational changes based on analysis of data collected.
• Interprets and understands readings on equipment instrumentation panels.
• Participates in formal and on-the-job training programs to acquire/broaden both technical and non-technical job skills; participates in cross training activities.
• Interacts with members of Process Areas on a regular basis to gather or communicate information, solve problems, etc.
• Follows all safety procedures, checks for safety hazards, takes corrective action to eliminate safety hazards. Adheres to plant environmental policies and maintains a clean and orderly work area.
• Ensures product quality and quantity within assigned area.
• Inspects equipment assigned to him/her each shift in accordance with plant policy.
• Assists with preventative maintenance and repairs on equipment.
• Applies skills and performs work in other positions as assigned.
• Works rotating shift schedule as assigned, and available to be 'on call' to handle off shift production/customer demands or equipment repairs.
• This position interacts with all plant employees.
• Demonstrate a commitment to communicating, improving and adhering to health, safety and environmental policies in all work environments and areas. Promote a culture of safety and exhibit these behaviors.

Requirements

• High School diploma/GED
• 1-2 years of basic industrial, mechanical, or shipping experience
• Ability to lift up to 94 pound bags of material
• Valid driver's license

Qualifications

• Basic computer skills

Skills

• Must possess a valid driver's license.
• Successful candidates must adhere to all safety protocols and proper use of Amrize approved Personal Protection Equipment ("PPE"), including but not limited to respirators.

Benefits

• Competitive salary
• Retirement Savings: Choose from 401(k) pre-tax and/or Roth after-tax savings
• Employee Stock Purchase Plan
• Medical, Dental, Disability and Life Insurance
• Holistic Health & Well-being programs
• Health Savings Accounts (HSAs) & Flexible Spending Accounts (FSAs) for health and dependent care
• Vision and other Voluntary benefits and discounts
• Paid time off & paid holidays
• Paid Parental Leave (maternity & paternity)
• Educational Assistance Program
• Dress for your day