Customer Service Supervisor

Job Description

Responsible for overseeing the project's programmatic activities and operations
Reviews, recommends, reports and implements programs to ensure that the project meets contractual obligations and compliance issues
Analyzes processes and procedures to optimize performance.
Defines and sets operational goals
Prioritizes assignments and adjusts or adapts service delivery as needed. May supervisor staff

Qualifications

• Related Bachelor's Degree from an accredited college or university or equivalent experience
• Experience organizing, planning and developing program operations at a supervisory level
• Demonstrated customer service skills
  Excellent leadership, interpersonal and human resource management skills

Additional Information

All your information will be kept confidential according to EEO guidelines.

Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry’s best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions.

When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.

At Equus we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, or reprisal or any other characteristic protected under state, federal, or local law.