Customer Service Specialist - FT

About the role

Givens Estates, a non-profit Continuing Care Retirement Community, is looking for a Full-Time Customer Service Specialist to help support our Independent Living Dining team. The primary purpose of this position is to create a warm and inviting dining experience for returning and new residents/guests.

Schedule

Monday through Saturday, shifts vary from 10:30am–7:30pm (Mondays–Fridays) and 10:30am–2:30pm (Saturdays).

Responsibilities

• Is proficient in the use of the POS system. Will provide cross training to other staff regarding the use of the POS system
• Completes opening and closing duties in a timely manner
• Keeps beverage station, condiments, silverware and all customer supplies stocked before, during and after service
• Maintains high quality customer service and is the primary person responsible for customer service
• Create a welcoming and inclusive environment for new team members
• Perform any other duties and/or tasks that may be assigned on an as-needed basis by an authorized supervisor

Requirements

• 1 years' experience in food service operations
• Working knowledge of sanitary standards related to food handling and preparation
• Must know or have the ability to handle and operate equipment in assigned area

Pay

$17.50 – $19.00/hour, based on experience.

Benefits

• Three major medical health insurance plans to choose from with dental and vision coverage at no additional cost (Free basic coverage!!)
• Free short-term disability, life insurance, & access to our employee assistance program
• Paid time off (PTO) with immediate access to 5 days of PTO before your 90 days
• Referral bonus program
• 403(b) retirement plan with up to a 6% matching
• Educational assistance & professional development opportunities
• Flexible spending account (FSA) & access to AFLAC & Prudential Life insurance products
• Fast-growing nonprofit with tons of advancement opportunities