Customer Service Specialist

Pay

Competitive pay

Benefits

• Paid training
• No holiday shifts

Requirements

• Supportive and mission-driven team environment
• Evening or weekend availability (Monday-Thursday 3:00-7:00PM and Saturday and Sunday, 8:00 AM – 1:00 PM)
• Professional, responsible, and positive attitude
• Reliable, punctual, and trustworthy
• 1+ year of customer service experience
• Lifeguarding, First Aid, CPR, and/or AED certifications are a plus

Qualifications

• Excellent communication, interpersonal, and organizational skills
• Maintain a professional, organized, and family-friendly pool deck environment

Skills

• Experience working with children or in a child-focused job is helpful but not required

Benefits

Working at British Swim School is more than just a job; it’s a chance to create a lasting impact that could change a child's life.

As part of the British Swim School Team, you play a role in your local community, empowering others and sharing your passion. It’s a chance to be part of a fun-loving team of dedicated people who are committed to promoting water safety and a lifelong love of the water.

We teach swimming to people of all ages and abilities, most of our students are preschool and elementary-aged kids. Our instructors should like working with this age group and be good at making parents feel comfortable. It's helpful if you have experience with children or in a child-focused job, but it's not required if you can show the right attitude. The job comes with specialized training in our advanced and unique British Swim School approach.

About the Role

We have exciting opportunities with our Customer Service Team, even if you're not in the pool. These are the people committed to providing the best service in the industry. In these roles, you might talk to parents on the phone or by the pool. Wherever you are, the aim is to make everyone feel like part of the British Swim School Family as we focus on ensuring the “Survival of the Littlest.”

Contact Information

Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to British Swim School Corporate.