Customer Service Specialist

Job Responsibilities

• Processing requests for shipping labels, tracking, and inventory questions.
• Collaborating with internal departments to ensure systems data is correct.
• Reviewing surgery set requests and submitting them to management for approval.
• Submitting orders and working with the warehouse to complete orders.
• Booking air cargo flights for set shipments.
• Maintaining communication with distributors concerning set requests and shipping information.

Requirements

• Creative thinker and problem solver.
• Motivated self-starter.
• Detail-oriented.
• Able to work in a high-paced environment.
• Expert-level computer and software skills.
• Advanced experience with Microsoft Office products including Outlook and Excel.
• Experience with ERP Software; SAP experience is a plus.
• Excellent verbal and written communication skills.
• Excellent organizational skills.
• Experience in Orthopedic Spine is preferred but not required.