Customer Service Specialist
Alex Quilis State Farm · Dacula, GA · 1 wk ago
On-siteCustomer Service$48k–$54k/yrFull-time
About the role
You’ll be responsible for responding to customer inquiries, mitigating service problems, retaining current customer accounts and providing an exemplary customer experience. This is not a people-management role. You’ll own customer escalations and drive resolutions end-to-end, as an individual contributor focused on customer outcomes.
Responsibilities
- Respond to customer inquiries
- Mitigate service problems
- Retain current customer accounts
- Provide an exemplary customer experience
- Own customer escalations and drive resolutions end-to-end
Requirements
Not specified
Qualifications
Not specified
Skills
Not specified
Benefits
Not specified
Pay
$48,000 - $54,000 yearly
Schedule
Not specified