Customer Service - Self Storage Manager

Public Storage is the self-storage industry leader.

Pay

$15.00 per hour

Property Managers have the opportunity to earn performance-based bonuses.

Schedule

Flexible and full-time schedules between the hours of 9:30am and 6pm (weekends until 5pm).

Benefits

• Medical, dental, and vision insurance
• 401k with company match
• Paid time off and sick time
• Flex spending
• Company-paid life and accidental death insurance
• Exclusive vendor discounts
• Mileage reimbursement for travel between properties or other work-related tasks

Employees become eligible for full-time benefits by working an average of 20+ hours per week.

Responsibilities

• Work independently at multiple locations, both inside and outside
• Assess customer storage needs and make suggestions, including selling packing and moving supplies
• Perform daily storage unit inspections to confirm inventory and availability
• Audit cash drawers and make bank deposits
• Assist customers with payment reminders and collections
• Transport, lift, and move items weighing up to 35 pounds
• Walk in and around facilities, spending up to 50% of time in outdoor environments, including climbing stairs and opening large doors
• Perform cleaning and daily maintenance tasks, such as sweeping/mopping interior areas and maintaining exterior grounds and curb appeal

Requirements

• Experience in customer service-centered sales environments (e.g., retail, restaurant, fast food, or other service-based companies)
• Valid driver’s license and use of your own vehicle for travel between work locations (mileage reimbursement provided)

Physical Requirements

• Ability to lift and move items weighing up to 35 pounds
• Capability to walk in and around facilities, including climbing stairs and opening large doors
• Willingness to work outdoors up to 50% of the time

About Us

Public Storage was recognized as a Great Place to Work by the Great Place to Work Institute. Employees have voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion.