Customer Service - Self Storage Manager

About the role

Public Storage is the self‑storage industry leader hiring Property Managers to work independently at multiple locations, assessing customer needs, selling packing and moving supplies, performing inspections, handling cash, and maintaining facilities.

The company has been recognized as a Great Place to Work, with top rankings for career growth, work culture, and diversity and inclusion.

Responsibilities

• Work independently at multiple locations, splitting time between indoor and outdoor duties.
• Assess customer storage needs and make suggestions, including selling packing and moving supplies.
• Conduct daily storage unit inspections to confirm inventory and availability.
• Audit cash drawers and make bank deposits.
• Help keep customers current with payments and make reminder and collection calls as required.

Requirements

• Ability to lift, transport, and move items weighing up to 35 pounds.
• Capable of walking in/around facilities, spending up to 50% of time in outdoor environments, including climbing stairs and opening large doors.
• Perform cleaning and daily maintenance tasks: sweeping/mopping interior areas and maintaining exterior grounds/curb appeal.
• Hold a valid driver’s license and use personal vehicle for travel between work locations (mileage reimbursement provided).

Qualifications

• Experience in customer‑service‑focused sales environments such as retail, restaurant, fast food, or other service‑based companies.

Benefits

• Medical, dental, and vision insurance.
• 401(k) with company match.
• Paid time off and sick time.
• Flexible spending account.
• Company‑paid life and accidental death insurance.
• Exclusive vendor discounts.
• Mileage reimbursement for travel between properties or work‑related tasks.
• Eligibility for full‑time benefits after averaging 20+ hours per week.

Pay

• Competitive wage of $17.50 per hour, paid weekly.
• Opportunity to earn performance‑based bonuses.

Schedule

• Flexible and full‑time schedules available, typically 9:30 a.m. to 6:00 p.m. (weekends until 5:00 p.m.).
• Full‑time benefit eligibility requires an average of 20+ hours per week.