Customer Service Sales Associate
About the role
We are looking for highly motivated, determined, competitive, and highly personable individuals to be the “voice” of Mosquito Squad. Your primary responsibility will be to answer inbound calls, promote and sell the full suite of Mosquito Squad services, with a focus on our 21-day barrier treatment program. You’ll use your exceptional interpersonal skills to listen to customers’ needs, explain our products and services in detail, and recommend the solution that best fits those needs. Mosquito Squad provides comprehensive, ongoing training in all of our products and services to ensure you can overcome customer objections. You will also have access to our state-of-the-art CRM software and receive real-time sales coaching, weekly team huddles, and ongoing training.
This position is temporarily remote.
Responsibilities
- Be the "Voice" of Mosquito Squad by embodying professionalism, courtesy, tenacity, and subject matter expertise
- Promote and sell the full suite of Mosquito Squad services with a focus on the 21-day Protective Barrier Treatment
- Follow Mosquito Squad's structured sales process during inbound sales calls
- Demonstrate excellent listening skills, empathy, and understanding of customer needs
- Overcome customer objections
- Cold call warm leads
- Upgrade single treatment customers to full season treatment
- Follow up and close sales with new and former customers
- Complete required forms and update CRM client records
Requirements
- Highly motivated and determined
- Excellent interpersonal and listening skills
- Strong ability to overcome customer objections
- Highly able to manage rejection and continue to close sales
- Willingness and desire to follow a structured sales process
- Detail-oriented in tracking customer information and sales progress
- Reliable transportation
Benefits
- Flexible schedule
- Ongoing training
- High commission potential
- Best-in-class paid training and onboarding
- Company trucks and state-of-the-art sales/routing system for efficiency
Pay
$12.00 - $14.00 per hour