Customer Service Return Agent
YOUR ROLE AT SIXT
You welcome all customers upon arrival and gather feedback to improve their future rental experience
You ensure customers take all personal belongings, discreetly check vehicles for damage, and direct any issues to the appropriate channels
You advise customers on rental charges and provide an accurate receipt, ensuring a clear and customer-focused process
You identify and tag vehicles for maintenance or grounding and ensure they are moved to the correct location
You work in various weather conditions and are willing to take on additional tasks to support business needs
Skills Matter
- You have a high school diploma or GED and at least 1 year of customer service experience
- You are at least 18 years old, hold a valid driver’s license with a clean driving record, and are authorized to work in the United States without requiring sponsorship
- You possess basic computer navigation skills and are familiar with Microsoft Office applications
What We Offer
- Comprehensive Benefits Package
- Paid Time Off & Holidays
- Bonus Plan
- Employee Assistance Program
- Exclusive Employee Rentals
About Us
We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight.
Pay
A starting hourly rate of $21.25
Schedule
Flexible hours, including day or evening shifts, and open to travel (5-10%)