Customer Service Representative with Security Clearance
Rividium Inc · Alexandria, VA · 1 mo ago
Customer Service$47k/yrFull-time
About the role
Rividium, Inc is seeking a Customer Service Representative with a Security Clearance. The position will be based in Alexandria, Virginia.
Responsibilities
- Handle customer inquiries via phone and email
- Process returns and refunds
- Provide technical support to customers
- Follow up on customer complaints and issues
Requirements
- High school diploma or equivalent
- Security clearance required
- Excellent communication skills
- Basic computer literacy
Qualifications
- Experience in customer service preferred
- Technical knowledge in relevant fields may be beneficial
Skills
- Customer service skills
- Problem-solving abilities
- Attention to detail
Benefits
- Potential for remote work
- Health insurance
- Flexible schedule
Pay
- Estimated annual salary: $47,460 - $98,258
Schedule
- Varies based on shift and project needs